With much focus on rates and reliability, changes in the industry, customer demands, and juggling responsibilities, we often find ourselves working reactively. You may be overlooking the value of better managing the “business” of your utility. Inefficient and ineffective foundational business practices can make your utility vulnerable to significant operational, financial, strategic, and reputational risks. Hometown Connections can conduct a Business Operations Assessment to help you determine how to address misalignments across the organization which may be hindering the success and full potential of your utility.
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