To bring greater value to public power utilities in Wisconsin and across the United States, Great Lakes Utilities (GLU) has become the sixth joint action agency to invest in Hometown Connections, Inc.—a national, non-profit utility services organization providing industry-leading solutions to community-owned utilities. Read More about Great Lakes Utilities of Wisconsin Invests in Hometown Connections, Inc. »
News
Get Free Cybersecurity Monitoring–Act Now!
If you act quickly, your public power utility can access a grant from the U.S. Department of Energy for one free year of the N-Sentinel Monitoring cybersecurity service by N-Dimension Solutions. You’ll gain visibility into critical information to help protect your utility networks from cyber threats in addition to helping the public power industry obtain the national cyber data it so urgently needs to share with member utilities in an anonymous fashion.
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Congratulations to the Hometown Connections Annual Award Winners
On August 26 at the 2019 Annual Meeting in Breckenridge, Colorado, Hometown Connections, Inc. announced twelve award winners in recognition of their outstanding efforts and results in support of the public power community. Read More about Congratulations to the Hometown Connections Annual Award Winners »
Cyber Threat Reality Check: Municipal Utilities Are Prime Targets
Reports of high profile cyber attacks on banks, insurance companies, large retailers, the military, and more are all over the media. In response, these institutions have dedicated great resources to harden their cyber defenses. While still targets, these major institutions are increasingly difficult to penetrate. So where are hackers turning their sights?
Read More about Cyber Threat Reality Check: Municipal Utilities Are Prime Targets »
Reduce Your Compliance Burden
Federal regulatory compliance obligations are complex and time-consuming. Minimize your utility’s workload and risk profile by bringing in Acumen to meet your obligations for NERC Critical Infrastructure Protection (CIP), NERC Operations & Planning (O&P), NIST Cybersecurity, and Privacy regulations. Read More about Reduce Your Compliance Burden »
N-Dimension Partners with EMC to Deliver New Cyber Threat Protection Solution for Manufacturers
N-Dimension Solutions, a market leading Managed Detection and Remediation Services (MDR) provider with innovative solutions protecting IIoT, IoT, IT and OT networks from cyber threats, has launched a new version of its market leading N-Sentinel Suite, N-Sentinel Cyber Threat Detector, that meets specific criteria for manufacturing plants to help them reduce risk from cyber threats. Excellence in Manufacturing Consortium (EMC) and its members provided input to N-Dimension to guide definition of this new service, ensuring it met addressed their manufacturing needs.
Utility Success Begins and Ends with Engaged Employees
GreatBlue is offering a summer research special — Digital Employee Surveys!
Make your Employees your #1 Priority in 2019
As the utility industry continues to evolve, it is imperative to ensure your organization is evolving too. Technology trends, training and succession planning, and overall employee satisfaction are essential to ensure your utility is progressing to meet the ever-changing needs of your customers. GreatBlue is offering a special summer rate on Digital Employee Surveys that will provide vital data and insights on the opinions of your team. Read More about Utility Success Begins and Ends with Engaged Employees »
Improve Recovery of Assets Damaged by Automobiles with Exclusive Public Power Discount
Marsh Wortham Power Gen Insurance, in partnership with Claim Strategies, is offering an exclusive discount to members of the American Public Power Association on a unique Third Party Recovery Program. Marsh Wortham’s typical recovery rate of 20% is being reduced to just 15% exclusively for public power systems. This offer is only good through 12/31.
Marsh Wortham Power Gen Insurance is the official insurance partner of Hometown Connections, Inc., public power’s premier utility services organization. Read More about Improve Recovery of Assets Damaged by Automobiles with Exclusive Public Power Discount »
Traditional Customers Cost More Than You Think!
Have you ever thought what “traditional” customers cost their energy providers? Traditional customers are those that barely interact with their utility. In fact, this happens once every month when the bill arrives or when something is not right, and it is time to complain. These customers find that spending time interacting with their energy provider is not worth the potential benefits. For this reason, they choose to behave like a simple ratepayer, rather than spending time researching the products and services their energy provider offers. Read More about Traditional Customers Cost More Than You Think! »
Rate Structure Survey Results Presented at the RPU Board Meeting
The Rochester Public Utility Board was presented with the rate structure survey results at the April Board Meeting by representatives from GreatBlue Research. The purpose of the survey was to identify customer views and preferences with regards to the residential rate structure, energy conservation, knowledge and perception of electrification, preferred methods of communication, overall expectations of RPU, and overall satisfaction with RPU’s electric service. Read More about Rate Structure Survey Results Presented at the RPU Board Meeting »